Ask us a question of your own
My house flooded onto my wood floors what can I do to try and salvage them?
SteamMaster has had success using the Injectidry wood floor drying system. This system works by creating a vacuum to help extract the water through the wood floor and can often prevent the floor from heaving and even reverse cupping. This system will return the wood floor to a normal moisture content in about one weeks time.
Can our carpet and pad be salvaged after a flood?
My sofa was saturated with water from above. Is there any way to save it?
What can I do to minimize damage when a flood is occurring?
What about the 12” of standing water in our crawl space?
What are the symptoms and health effects associated with mold exposure?
Can I clean up the mold in our home myself?
What can I do to help prevent mold?
Mold RemediationFix any leaks that you find as soon as possible, watch for condensation and wet spots that have developed, and keep heating, ventilation, and air-conditioning drip pans clean and unobstructed. Make sure your attics and crawl spaces are dry and properly ventilated.
How long does mold remediation normally take?
What is the role of an Industrial Hygenist (IH), Certified Industrial Hygienist (CIH), or a Forensic Engineer?
An IH, CIH or Forensic Engineer trained in indoor air quality sampling and investigating can inspect the home or business, establish a pre-remediation baseline, and draft a 3rd party independent remediation protocol that a remediation contractor can follow to properly remediate the affected areas. After remediation, the IAQ professional can inspect the job site, perform clearance sampling and verify the remediation contractor has properly remediated the work areas.
Can you guarantee the mold won’t come back?
Can you get this stain out on Upholstery and Drapery
Will the cleaning change the color of my fabric furniture?
Q: How long has SteamMaster served Colorado?
A: Since 1978. For 47 years we’ve helped mountain homeowners and businesses protect their properties across the Central Colorado Rockies.
Q: What recognition has SteamMaster earned?
A: We’re two-time Business of the Year recipients, winners of the BBB Torch Award for Ethics, and honored with the Spirit of the Valley Award—trust markers that reflect how we work.
Q: Do you work for me or my insurance company?
A: We work for you, the property owner. You hold the policy; our contract is with you. We supply detailed photos, reports, and invoices and submit them through you to your insurer to support your claim.
Q: Who do I call for water damage in the mountains?
A: Call 970.827.5555 for 24/7 help. We extract water, dry structures (including hardwood floor drying), and help prevent secondary damage.
Q: Can you remediate sewer backups?
A: Yes—Category 3 (“black water”) cleanup with strict containment, sanitation, and safety protocols.
Q: What happens after a smoke or fire event?
A: We secure the site (board-up), remove debris and soot, deodorize, and apply soda or dry-ice blasting where appropriate. We also clean electronics and contents.
Q: What about asbestos?
A: We coordinate licensed subcontractors, oversee compliance, and help with local permits and documentation.
Q: Are your mold projects certified?
A: Yes. We follow IICRC S520 practices—containment, HEPA filtration, source removal—and use independent hygienists for clearance when needed.
Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Q: Do you offer infectious-disease disinfecting (COVID, etc.)?
A: Yes. We provide professional disinfecting for homes and businesses.
Q: Which stones do you service?
A: Marble, travertine, granite, limestone, quartzite, onyx, slate, flagstone, moss rock, and terrazzo—plus tile & grout and exterior stone.
How long will it take for my carpet to dry after being cleaned?
Does the carpet cleaning process get the back of the carpet wet?
Emergency Response
Q: What is the typical response time?
A: It is our goal to be able to respond to your emergency in a timely manner. Every flood Is different and may require unique equipment. A typical response time for a common residential flood should be within 30 minutes to 1 hour.
Click To Call 970.827.5555
Inspection for Mold
Q: Are you certified in microbial remediation?
A: Yes, we pride ourselves on making sure each technician gets their AMRT certification as soon as possible.
After any water damage there is always potential for microbial activity. The industry standard says after 24-48 hours there is a high potential for microbial activity. We use our many structural drying techniques to achieve an industry standard dry time.
As long as there is moisture and food source for mold spores, it will grow and thrive. After any water damage, there is always potential for microbial activity. The industry standard says after 24-48 hours there is a high potential for microbial activity. We use our many structural drying techniques to achieve an industry standard dry time. We do a visual mold inspection and since this is done thoroughly to identify all affected areas and the inspection may require us to probe into inconvenience places we do typically charge a $150 inspection fee which is applied to the cost of remediation when SteamMaster is hired to perform the mold remediation work.
Crawl Space Inspection
One recommendation we commonly make after a water emergency is crawl space encapsulation. Check out Colorado Basement Systems to find out more information.
Crawl spaces are not the most inspected area of any home and with prolonged neglect one may not know what is happening in there until some form of odor is sensed or detected and also when the crawl space is inspected by a home inspector. Our sister company Colorado Crawl Space and SteamMaster will inspect your dirt crawl space at no-charge to verify if you have a moisture intrusion problem which can cause musty odor or mold. Colorado Basement Systems offer a 20-mil vapor barrier encapsulation system called CleanSpace.®
Carpet Cleaning Packages
Q: How much does it cost?
A: Our carpet cleaning packages range from $0.32 a FT² to $0.58 FT².
Q: What are the packages you offer?
A:
Silver Package (Traffic areas only, move light items)
Gold Package* (Clean all areas, move everything)
Platinum Package (Clean and apply carpet protector, Move all items)
*The Carpet Protector may be applied in place of the “move all” option
Counties We Serve
Q: What counties do you serve?
A: Our Crew services Eagle, Summit, Pitkin, Roaring Fork, Lake, Park, Grand, Chaffee and Routt Counties in Colorado
Q: Do you provide all your services to all counties?
A: Please call us @ (970)-827-5555 to ask us about a particular service.*
*We provide our emergency services to all the counties we serve.
If I get my carpet cleaned regularly, would it prolong the life?
How can I keep my stone beautiful?
Can you remove those food and oil stains from my stone that won’t clean up?
What sealer do I need to put on my stone?
Can you remove the dark staining on my exterior stone caused by Aspen leaves?
Q: Do you repair chips, cracks, or fill pits?
A: No repairs. SteamMaster focuses on cleaning, honing, polishing, and sealing. If repair is required, we can recommend or coordinate a trusted specialist.
Q: How often should natural stone be sealed?
A: Typically every 1–3 years depending on traffic, use, and stone type. We can test and recommend a schedule.
Q: Do you clean and protect concrete?
A: Yes—deep clean, seal, and burnish for garages, patios, and interior slabs.
Q: Can you clean hardwood floors?
A: Yes—maintenance cleaning only (no sanding/refinishing).
Q: How often should my carpets be cleaned?
A: Every 12–18 months on average—more often with pets or heavy use.
Q: Do you pick up area rugs?
A: Yes. We pick up and deliver, and wash rugs at our Minturn plant.
Q: Can you clean delicate upholstery and window treatments?
A: Yes—upholstery, fine fabric, leather & suede, drapery, and blinds with fabric-appropriate methods.
Q: Attic cleanup: mold or rodent issues—can you help?
A: Yes—dry-ice blasting for framing/sheathing, HEPA air filtration, insulation removal when contaminated, sanitation, and deodorization.
Q: Bathrooms: tile and stone care?
A: We deep clean ceramic/porcelain/natural stone, refresh grout, and apply penetrating sealers for longer-lasting protection. We also hone/polish stone vanities and surrounds.
Q: Kitchens: countertops and floors?
A: We polish and seal stone countertops (marble, granite, quartzite, etc.) and clean/seal tile, stone, or hardwood floors.
Q: Living rooms: fireplaces and vertical stone walls?
A: Yes—safe cleaning for moss rock, flagstone, slate, marble; soot removal, color enhancement, and sealing.
Q: Exteriors: efflorescence, mineral deposits, or aphid residue?
A: We remove deposits/residue, then seal stone or concrete to reduce moisture migration and future buildup.
Q: Garages: concrete and diamond-plate?
A: We deep clean, seal, and burnish concrete; we also clean diamond-plate metal to restore sheen.
Q: Crawl spaces: moisture and odor control?
A: Through our Colorado Crawl Space division: encapsulation (CleanSpace liner), drainage/sump pumps, dehumidification, and mold/odor solutions.
Q: What blasting options do you use?
A: Dry-ice blasting (no residual media) and soda blasting for smoke/soot, coatings, and graffiti.
Q: Can you remove tough odors (pet, smoke, skunk)?
A: Yes—odor source removal, advanced deodorization, and HEPA/AFD air filtration.
Q: Do you restore contents and art?
A: Yes—contents cleaning, art handling/cleaning, and document/photo recovery.
Q: What equipment do you bring to a loss?
A: LGR & desiccant dehumidifiers, air movers, E-TES heating, HEPA AFDs, Austin Air purifiers, infrared thermal imaging, and temporary power/heat as needed.
Restoration Emergency
Specialty Cleaning
Mold Remediation
