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In the beautiful but challenging mountain resort communities, choosing the right service provider can make all the difference, especially during emergencies like water damage or mold issues. With SteamMaster proudly celebrating 47 years in business, we’ve witnessed firsthand the importance of working with a trusted, reputable company when your home and family’s safety are on the line.

It’s easy to be swayed by flashy ads or glowing online reviews, but making a quick, reactive decision—especially in an emergency—can sometimes lead to compounded disasters. Let’s explore why it’s worth exercising restraint and due diligence when selecting the right service provider for your home.


Why Choose Carefully?

Emergencies, like a burst pipe or storm damage, can be stressful and overwhelming. In such moments, it’s tempting to pick the first company that comes up in a Google search or the one recommended by your insurance carrier. However, the wrong choice can lead to:

  • Incomplete or improper remediation work
  • Hidden damages that surface later
  • Legal and financial complications
  • Further damage to your property

While your insurance carrier may suggest a “preferred vendor,” you have the ultimate choice of whom to hire. Taking the time to select a reliable, experienced company can save you significant stress and expense in the long run.


How to Vet a Company

When deciding who to trust, consider these key factors:

1. Are They Certified?

Ask if the company is a certified firm with the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Certification ensures they follow industry standards and best practices for remediation, cleaning, and restoration work.

2. Are Their Employees Trained?

Employee certification matters too. Certified technicians understand the complexities of restoration work and can identify and address problems that might otherwise be overlooked.

3. Are They Local and Reputable?

Trusting a company rooted in the community adds peace of mind. Look for businesses that have served your area for years, not just those that showed up recently with a flood of ads. SteamMaster, for example, has been a cornerstone of the mountain resort communities for nearly five decades.

4. Are Their Reviews Authentic?

Be wary of 5-star reviews that all appeared within a short period. Consider whether reviewers are real, local people or paid contributors from across the globe. Reading reviews from neighbors or local community members can provide a clearer picture.

5. Do They Have a Proven Track Record?

Check if the company has a history of successfully handling situations similar to yours. Look at customer testimonials and ratings from reliable platforms like the Better Business Bureau (BBB).

For instance, you can read about SteamMaster’s A+ rating and verified customer reviews on our BBB Northern Colorado profile.


Why SteamMaster?

At SteamMaster, we have built a legacy of trust and excellence in the Vail Valley and beyond. Here’s why homeowners and businesses continue to choose us:


Emergency Response: Don’t Compromise Quality for Speed

In emergencies, quick action is essential, but speed should never come at the expense of quality. Hiring the wrong company for the sake of response time can lead to:

  • Improper drying of water-damaged areas, resulting in mold growth.
  • Failure to identify hidden damage that worsens over time.
  • Incorrect repairs that don’t meet industry standards.

At SteamMaster, we combine rapid response with meticulous attention to detail. Our team arrives promptly, assesses the situation thoroughly, and implements solutions that stand the test of time.


Make the Right Choice

Your home is one of your most significant investments. Protect it by choosing a company that prioritizes quality, integrity, and expertise. SteamMaster has spent 47 years earning the trust of homeowners and businesses in mountain resort communities. We invite you to explore our customer reviews and learn more about our services to see why we’ve become the go-to provider for restoration and cleaning.

When disaster strikes, make the sound decision. Call SteamMaster—the trusted name in cleaning and restoration.


If you’re facing an emergency or want to learn more about our services, call us today or visit our blog for additional resources. Let us help you restore peace of mind.